All Systems Operational

About This Site

Welcome to Digital Craftsmen's home for information on our IaaS systems and applications.
Should there be any interruptions in service, or when maintenance is planned, we will provide status updates here. If you don't see your issue, let us know!
Email: support@digitalcraftsmen.com
Phone: 020 7183 1555

Infrastructure ? Operational
Internet connectivity ? Operational
Core network ? Operational
Compute Cloud ? Operational
Storage Cloud ? Operational
Backup ? Operational
Platform Applications ? Operational
Monitoring ? Operational
RMM ? Operational
DNS Service ? Operational
Mail Relay ? Operational
Support ? Operational
Service Desk ? Operational
Phone System ? Operational
Email System ? Operational
Locations ? Operational
Coppergate House (Office) ? Operational
Enfield Datacentre ? Operational
London Hosting Centre ? Operational
AWS ? Operational
AWS ec2-eu-west-1 Operational
AWS elb-eu-west-1 Operational
AWS route53 Operational
AWS rds-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 21, 2019

No incidents reported today.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019
Resolved - Hi,

We believe this problem to be fixed. It was due to a failure in the vmware layer. This host has been rebooted and been stable since. We will be re-introducing it to the cluster over the next couple of days. We apologise for any inconvenience caused.

regards,

Paul Orrock
Technical Director
Apr 10, 13:33 UTC
Update - We are continuing to investigate this issue

All of the virtual machines that were on that host were restarted automatically on another host within a minute of the incident. We have plenty of capacity in LHC and there are no performance issues whcih is why this is now being marked as operational.

The failed host is being investigated and will not be back in the cluster until we understand the failure and are confident in the fix.

There should be no re-occuring service issues at this point. If you are seeing any problems with your machines or service, please contact support@digitalcraftsmen.com

regards,

Paul Orrock
Apr 9, 13:44 UTC
Investigating - We have had one of our vmWare hosts fail in our London Hosting Centre. The virtual machines that were on that host have been auotmatically restarted on other hosts. We are investigating further.
Apr 9, 13:06 UTC
Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.