All Systems Operational

About This Site

Welcome to Digital Craftsmen's home for information on our IaaS systems and applications.
Should there be any interruptions in service, or when maintenance is planned, we will provide status updates here. If you don't see your issue, let us know!
Email: support@digitalcraftsmen.com
Phone: 020 7183 1555

Infrastructure ? Operational
Internet connectivity ? Operational
Core network ? Operational
Compute Cloud ? Operational
Storage Cloud ? Operational
Backup ? Operational
Platform Applications ? Operational
Monitoring ? Operational
RMM ? Operational
DNS Service ? Operational
Mail Relay ? Operational
Third-Party Applications Operational
90 days ago
100.0 % uptime
Today
Cloudflare ? Operational
90 days ago
100.0 % uptime
Today
Dyn DNS ? Operational
90 days ago
100.0 % uptime
Today
Support ? Operational
Service Desk ? Operational
Phone System ? Operational
Email System ? Operational
Locations ? Operational
90 days ago
100.0 % uptime
Today
Coppergate House (Office) ? Operational
Enfield Datacentre ? Operational
Welwyn Garden City Datacentre ? Operational
LHC Datacentre ? Operational
90 days ago
100.0 % uptime
Today
AWS ? Operational
AWS ec2-eu-west-1 Operational
AWS elb-eu-west-1 Operational
AWS route53 Operational
AWS rds-eu-west-1 Operational
Azure Operational
90 days ago
100.0 % uptime
Today
Azure ? Operational
90 days ago
100.0 % uptime
Today
Coronavirus COVID-19 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 29, 2024

No incidents reported today.

Feb 28, 2024
Completed - Good Evening All,

Our updates on both our storage appliances has now been completed successfully and are back to running at full health and performance.

If you have had any issues or have any queries please dont hesitate to contact us by emailing support@digitalcraftsmen.com

Kind Regards
Rhodri Metcalfe Davies
Infrastructure Systems Admin

Feb 28, 20:41 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 19:00 GMT
Scheduled - Good Afternoon All,

We will be doing some patching on our main storage this afternoon following the failover test from last week.
This is a low risk operation, however again due to the components involved is considered an "At Risk" operation.

This is only affecting services that are hosted on our own infrastructure (so not on AWS, GKS or third-parties).

We do not expect to see any issues during this process however if you have any questions or concerns, please don't hesitate to raise a ticket with us by emailing support@digitalcraftsmen.com.

Kind Regards
Rhodri Metcalfe Davies
Infrastructure Systems Admin

Feb 28, 12:05 GMT
Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 20:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 19:30 GMT
Scheduled - Good Afternoon All

Tonight we will be doing some failover tests of our storage units to confirm their resiliency and confirm both the process and timings.

We do not expect to see any issues however due to the nature of the testing and components involved, this will be considered as an At Risk maintenance.

If you have any questions or concerns, please don't hesitate to raise a ticket with us by emailing support@digitalcraftsmen.com.

Kind Regards
Rhodri Metcalfe Davies
Infrastructure Systems Admin

Feb 21, 15:47 GMT
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.