All Systems Operational

About This Site

Welcome to Digital Craftsmen's home for information on our IaaS systems and applications.
Should there be any interruptions in service, or when maintenance is planned, we will provide status updates here. If you don't see your issue, let us know!
Email: support@digitalcraftsmen.com
Phone: 020 7183 1555

Infrastructure ? Operational
Internet connectivity ? Operational
Core network ? Operational
Compute Cloud ? Operational
Storage Cloud ? Operational
Backup ? Operational
Platform Applications ? Operational
Monitoring ? Operational
RMM ? Operational
DNS Service ? Operational
Mail Relay ? Operational
Third-Party Applications Operational
90 days ago
100.0 % uptime
Today
Cloudflare ? Operational
90 days ago
100.0 % uptime
Today
Dyn DNS ? Operational
90 days ago
100.0 % uptime
Today
Support ? Operational
Service Desk ? Operational
Phone System ? Operational
Email System ? Operational
Locations ? Operational
90 days ago
100.0 % uptime
Today
Coppergate House (Office) ? Operational
Enfield Datacentre ? Operational
Welwyn Garden City Datacentre ? Operational
LHC Datacentre ? Operational
90 days ago
100.0 % uptime
Today
AWS ? Operational
AWS ec2-eu-west-1 Operational
AWS elb-eu-west-1 Operational
AWS route53 Operational
AWS rds-eu-west-1 Operational
Azure Operational
90 days ago
100.0 % uptime
Today
Azure ? Operational
90 days ago
100.0 % uptime
Today
Coronavirus COVID-19 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 27, 2022

No incidents reported today.

Jan 26, 2022

No incidents reported.

Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022
Completed - The scheduled maintenance has been completed.
Jan 19, 15:49 GMT
Update - We will be undergoing scheduled maintenance during this time.
Jan 19, 15:35 GMT
Scheduled - This year our office will be closed from midday Christmas Eve until 9am Tuesday 4th January 2022.

Our Support team will be available on normal business days from 8am - 6pm as usual apart from Friday 24th and Friday 31st when we'll be closing at midday. Please note that we will be operating with fewer staff than usual so please allow a little extra time for change requests to be processed.

We will, of course, continue to monitor systems throughout the festive season and respond as usual for critical issues. If you need to contact Support urgently, please follow the normal out of hours escalation procedures.

If you need a copy of the escalation procedures or have any other questions relating to our Christmas hours, please email support@digitalcraftsmen.com and we'll get back to you as soon as possible.

May I take this opportunity to thank you for your business in 2021, and wish you peace and prosperity for 2022.

Best wishes,

Simon Wilcox
Managing Director
Dec 15, 12:23 GMT
Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.