Update - Hi,
We have moved most client machines to the new management cluster. However there are still a number to move. So that we don't interfere with backup processes and other services we will reschedule the remainder and choose appropriate times to do the work in discussion with the client where appropriate.
Aug 15, 23:21 UTC
Monitoring - All clients in Enfield may experience some service slowdowns and very short periods of downtime over the next couple of hours while we work to resolve this issue.
We will be monitoring closely for affected services and apologise for the inconvenience caused.
Aug 15, 20:20 UTC
Update - Unfortunately we've been unable to resolve the issues without requiring downtime.
We are currently contacting all affected clients to schedule a few short periods of downtime to recover proper administrative control of each virtual machine.
We apologise for the inconvenience caused.
Aug 15, 16:28 UTC
Identified - Hi,
We are continuing to have issues with our management server and some other issues related to it. We're endeavoring to find a fix in conjunction with VMware and will post further updates as we know more.
There is a chance we will have to schedule an emergency downtime period to reboot all the VMs in Enfield. If this happens we expect downtime to be no more than a couple of minutes and will try and do it in as controlled a manner as possible. Further updates to follow.
Aug 15, 08:48 UTC
Investigating - Hi,
We are currently experiencing issues with the controlling management server that runs our Enfield client cluster. Client virtual machines continue to run unaffected and in the event of a host failure, they should restart on another host in the cluster. We are currently trying to recover the management server with assistance from vmware support.
There should currently be no downtime for client machines but we regard this as an at risk notification because we are restricted in the actions we can take on the cluster.
Further updates will follow.
Aug 14, 18:07 UTC