All Systems Operational
About This Site
Welcome to Digital Craftsmen's home for information on our IaaS systems and applications.
Should there be any interruptions in service, or when maintenance is planned, we will provide status updates here. If you don't see your issue, let us know!
Email: support@digitalcraftsmen.com
Phone: 020 7183 1555
Infrastructure
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Internet connectivity
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Core network
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Compute Cloud
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Storage Cloud
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Backup
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Platform Applications
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Monitoring
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RMM
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DNS Service
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Mail Relay
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Third-Party Applications
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Cloudflare
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CloudNS
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Support
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Service Desk
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Phone System
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Email System
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Locations
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Coppergate House (Office)
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Enfield Datacentre
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Welwyn Garden City Datacentre
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AWS
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AWS ec2-eu-west-1
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AWS elb-eu-west-1
Operational
AWS route53
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AWS rds-eu-west-1
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Azure
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Azure
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Scheduled Maintenance
DCL DNS Server Upgrades - 02/07/26 10:00 -> 02/07/26 12:00 Jul 2, 2026 10:00-12:00 BST
On Thursday the 2nd of July we are planning to upgrade the DCL DNS Platform (ns11.dcmanaged.com & ns12.dcmanaged.com), both DNS servers will be removed and replaced with updated systems.
We are not anticipating a large scale outage to DNS services but there is a possibility that some DNS queries from your DCL hosted VMs may timeout during this maintenance window.
If you have any questions or would like further details about this change please reach out to the service desk team.
Best regards,
The DCL Operations Team
Posted on Jun 30, 2026 - 15:10 BST
We are not anticipating a large scale outage to DNS services but there is a possibility that some DNS queries from your DCL hosted VMs may timeout during this maintenance window.
If you have any questions or would like further details about this change please reach out to the service desk team.
Best regards,
The DCL Operations Team
Posted on Jun 30, 2026 - 15:10 BST