All Systems Operational

About This Site

Welcome to Digital Craftsmen's home for information on our IaaS systems and applications.
Should there be any interruptions in service, or when maintenance is planned, we will provide status updates here. If you don't see your issue, let us know!
Email: support@digitalcraftsmen.com
Phone: 020 7183 1555

Uptime over the past 90 days. View historical uptime.
Infrastructure Operational
Internet connectivity Operational
Core network Operational
Compute Cloud Operational
Storage Cloud Operational
Backup Operational
Platform Applications Operational
Monitoring Operational
RMM Operational
DNS Service Operational
Mail Relay Operational
Third-Party Applications Operational
90 days ago
99.89 % uptime
Today
Cloudflare Operational
90 days ago
99.78 % uptime
Today
CloudNS Operational
90 days ago
100.0 % uptime
Today
Support Operational
Service Desk Operational
Phone System Operational
Email System Operational
Locations Operational
Coppergate House (Office) Operational
Enfield Datacentre Operational
Welwyn Garden City Datacentre Operational
AWS Operational
AWS ec2-eu-west-1 Operational
AWS elb-eu-west-1 Operational
AWS route53 Operational
AWS rds-eu-west-1 Operational
Azure Operational
90 days ago
100.0 % uptime
Today
Azure Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 4, 2026
Intersite link failure between datacentres
Resolved - The datacentre links were re-established at 11:20 and we have monitored stable connections since then. We are working with the supplier to understand the root cause of the dual-failure and to mitigate future incidents.

I am very sorry for the outage and the extended time it took to restore operations.

If you would like further details when they are available, please contact us through your usual support channels.

Simon Wilcox
Managing Director
Feb 4, 17:35 GMT
Monitoring - Connectivity between the datacentres has been restored on one link and we are monitoring recoveries. Work continues to restore full resilience, and to understand the root cause of connectivity loss.
Feb 4, 11:28 GMT
Identified - The network issues are caused by a failure in our upstream network provider. We are working with them to implement a temporary fix.

We will update here when we have more news.

I am very sorry for the interruption and the inconvenience it is causing.

Simon Wilcox.
Feb 4, 09:14 GMT
Investigating - Unfortunately both of the intersite links between datacentres have failed which means that services between sites and client applications that rely on this connectivity will be down. We are talking to our provider currently about what the issue is and their resolution. Some of our clients will not be affected due to their sites not requiring this link. If you are affected and want further details please raise a ticket with us.
Feb 4, 05:29 GMT
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

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